Prescription Service FAQ

ELECTRONIC PRESCRIPTION SERVICE FAQ

EPS removes the need for paper prescriptions. The prescription is electronically sent to the pharmacy. Read the NHS patient leaflet here.

EPS nomination is NOT mandatory. You can ask your GP to send your prescription to any pharmacy of your choice or to give you a printed paper prescription, however, a nomination is needed to process repeat prescriptions. If you would like PharmacyLink to dispense your medication complete the nomination form here.

We can deliver to your workplace as long as it is in the UK.

Yes, yourself or another adult will need to sign for the delivery.

All prescription deliveries must be signed for by yourself or an adult. If no-one is available to sign for the delivery then Royal Mail will contact you to let you know how to rearrange another delivery.

We take your privacy very seriously. Your medications will arrive well protected in discreet packaging with no indication of the contents.

You can change or cancel your nomination at any time. Simply contact us, or go to any pharmacy of your choice and ask them to set up a nomination for you. The new nomination will automatically replace the old one.

Delivery is free of charge.

Because we are dispensing your medication in England must charge for your prescription (Unless you are exempt from payment for another reason)

Controlled drugs must be sent using a tracked and signed for service. An adult must be available to receive the package.

You may contact us directly by phone on 01483 776512, email us at info@pharmacylink.co.uk or use the live chat feature.